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Cancellation policies

FLEXIBLE STANDARD

The reservation does not involve cancellation penalties up to 7 days before arrival.
From the sixth day the penalty becomes 100%.
If the customer cannot go to the chosen location for any reason, a 2-year voucher will be issued to be used for a new booking.

NOT REFUNDABLE

Total payment of the stay at the time of booking.

There are no refunds, in case of impossibility, due to any cause, to go to the place chosen for the reservation, the customer can request a two-year voucher of the amount spent.